Ask for the load calculation, not a guess off the old furnace
Sizing a heat pump off the equipment it's replacing skips the part that matters. A contractor should run a room by room load calculation on the house itself, counting windows, insulation and square footage, and size the system to that. A unit that's too big will short cycle, turning on and off before it finishes a heating or cooling run. One that's too small will run constantly and still fall short on the coldest days.







